Swype Admin support
Help for the Swype Admin iPhone app and admin.simplyswype.com
Swype Admin is Simply Swype's internal tool. Accounts are created by invitation from a Simply Swype administrator.
Get help
- Signed in already: open the menu and, under need a hand?, choose new ticket. Replies show under my tickets.
- Can't sign in, lost your phone or two-step codes, or need an account: contact your Simply Swype administrator, or email info@simplyswype.com.
- Delete your account: ask your administrator or email info@simplyswype.com.
Common questions
- Face ID stopped asking. Signing out, changing your password, or "sign out everywhere" turns Face ID off on purpose. Sign in with your password and code, and the app offers it again.
- No notifications. Check iPhone Settings → Notifications → Swype Admin, and that new-application alerts are on under your account in the app.
- "Can't reach swype admin". The app needs an internet connection. It retries on its own when the connection returns.
