Privacy policy
Swype Admin app and admin.simplyswype.com · effective November 3, 2026
Swype Admin is the internal work tool of Simply Swype, a merchant-services company. Only people Simply Swype invites (employees, sales representatives and partners) can sign in. There is no public sign-up. This policy explains what the app collects, why, and the choices you have.
What we collect about you, the person signing in
- Account details: your username, name and work email, and the permissions an administrator gave you.
- Sign-in security: a hashed password (we never store the password itself), your two-step sign-in setup, and any passkeys you add.
- Face ID: Face ID runs entirely on your iPhone. We never receive your face data or any biometric information. When you turn Face ID sign-in on, the app keeps a random sign-in token in your iPhone's Keychain, protected by Face ID; we keep only a one-way hash of it, so we can switch it off.
- Notifications: if you allow notifications, your iPhone's push token, so we can alert you about new merchant applications. Signing out on the phone stops them.
- Activity records: a log of actions taken in the admin (for example, who changed an application's status, and when), and the IP address and time of each sign-in, kept for security and accountability.
Information you enter in the app
- Merchant and business records: merchant applications, client records and business leads you work with, which can include business and owner contact details. Applications can include identity and banking documents (such as a driver's license or a bank letter), which are kept in private storage. Sensitive identifiers (such as tax and Social Security numbers) are encrypted before they are stored.
- Photos: only photos you choose to take or attach, for example to an IT ticket or a business you visit. The app asks iOS for camera or photo access only when you use those features.
- Location: only when you tap the location button while logging a business visit, to fill in that business's address and map pin. The app never tracks your location in the background.
How we use it
Only to run the app and Simply Swype's merchant-services work: signing you in and keeping your account secure, showing you the records you are permitted to see, sending the notifications you chose, and keeping an audit trail. We do not sell personal information, show advertising, or use third-party analytics or tracking in the app.
Who processes it for us
We use service providers that store or carry data on our behalf and only to provide their service: our hosting and database providers, a network and security provider, Apple's push notification service, and map and business-directory services (Google Maps, Foursquare and OpenStreetMap) that receive business names and addresses to look up public business contact details. We may also disclose information when the law requires it.
How long we keep it
Account details are kept while your account is active and removed when an administrator removes your account. Merchant application records follow a set retention schedule and are deleted automatically when it runs out. Activity records are kept as long as needed for security and legal obligations.
Your choices
- Turn off Face ID sign-in, notifications, camera, photo or location access at any time in the app or in iPhone Settings.
- Deleting your account: accounts are created by Simply Swype, not by sign-up. To have yours deleted, ask your Simply Swype administrator or email info@simplyswype.com. We will confirm and delete it, except where we must keep records by law.
- To ask what we hold about you, or to correct it, email info@simplyswype.com.
Security
All traffic uses HTTPS. Passwords are hashed, sensitive merchant fields are encrypted, and sign-in uses two steps. No system is perfectly secure, but we work to protect your information.
Children
The app is a business tool for invited adults and is not directed to children.
Changes
If we change this policy, we will update the date at the top of this page.
Contact
Simply Swype · info@simplyswype.com
